If a relative's home had become unsafe, what would be your first step?
scenarioTalk with them about their concerns and goals0% (0)
Contact a therapist who works with hoarding0% (0)
Call adult protective services or a similar agency0% (0)
Arrange a professional walkthrough of the home0% (0)
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How much control should the occupant keep over what leaves the home?
processFull control over every item0% (0)
Control over personal items, with categories delegated0% (0)
Control only over a short list of essentials0% (0)
It should depend on their capacity and the hazards present0% (0)
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What would you weigh most when choosing a hoarding cleanup provider?
industryHow they involve and pace the occupant0% (0)
Experience with animal waste and biohazards0% (0)
Willingness to work in phases0% (0)
Cost and scheduling0% (0)
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As a landlord, how would you most likely respond to a tenant's hoarding situation?
scenarioOffer a written timeline and connect them with resources0% (0)
Involve the local agency before taking any action0% (0)
Begin the formal notice process required by law0% (0)
Ask family to intervene first0% (0)
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Which hazard do you think families most often underestimate?
safetyFire risk from fuel load and blocked exits0% (0)
Animal waste and pests0% (0)
Mold and hidden water damage0% (0)
Structural strain on floors0% (0)
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Which part of a hoarding cleanup do you expect to be the most expensive?
costSorting labor at the occupant's pace0% (0)
Hauling and disposal0% (0)
Biohazard remediation and flooring removal0% (0)
Repairs after the cleanup0% (0)
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If you were the occupant, who would you want present during sorting?
generalA trusted family member or friend0% (0)
Only the professional crew0% (0)
A therapist or caseworker0% (0)
No one; I would prefer to sort alone with items brought to me0% (0)
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What do you believe most often leads to re-accumulation after a cleanup?
generalLack of ongoing mental health support0% (0)
A cleanup done without the person's consent0% (0)
No follow-up plan or check-ins0% (0)
Isolation and loss of routine0% (0)
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Which safety step would you want finished before any sorting begins?
safetyClearing a path to every exit0% (0)
Checking floors and structure0% (0)
Removing items near heat sources0% (0)
Locating and removing sharps or animal waste0% (0)
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How comfortable would you be helping sort in a home with animal waste present?
safetyComfortable with proper protection0% (0)
Only after a crew has cleaned those areas0% (0)
Only for brief visits away from animal areas0% (0)
Not comfortable at all0% (0)
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Which worry would keep you from entering a relative's hoarded home?
safetyGetting hurt by falling or shifting piles0% (0)
Breathing in dust, mold, or ammonia0% (0)
Finding needles or other sharp objects0% (0)
Upsetting the person who lives there0% (0)
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How would you prefer to pay for a hoarding cleanup?
costIn stages tied to completed phases0% (0)
A deposit and a final payment0% (0)
A fixed total agreed in advance0% (0)
Whatever the provider proposes, if it is fair0% (0)
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If family members share the cost, how should it be divided?
costEqually among siblings or relatives0% (0)
Based on each person's ability to pay0% (0)
By whoever will inherit or benefit from the home0% (0)
The occupant should contribute first where possible0% (0)
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Where would you look first for help paying for a cleanup?
costPersonal or family savings0% (0)
Local aging or social service programs0% (0)
A community or nonprofit organization0% (0)
A payment plan with the provider0% (0)
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How would you prefer sorting decisions to be recorded?
processA written keep list agreed at the start0% (0)
Photos of items before they leave0% (0)
A daily summary from the crew lead0% (0)
Verbal agreement is enough for most items0% (0)
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Which room would you tackle first in a hoarded home?
processThe kitchen0% (0)
The bathroom0% (0)
The bedroom0% (0)
The entryway and main exits0% (0)
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How often should follow-up visits happen after a cleanup?
processWeekly for the first few months0% (0)
Monthly0% (0)
Only when the occupant asks0% (0)
It should depend on the person's support plan0% (0)
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What would most improve how hoarding cleanup companies operate?
industryCrew training on hoarding as a condition0% (0)
Clearer written estimates and scopes0% (0)
Closer work with therapists and agencies0% (0)
Better follow-up after the job ends0% (0)
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How do you feel about television shows that depict hoarding cleanups?
industryThey raise helpful awareness0% (0)
They create unrealistic expectations0% (0)
They are harmful to people who hoard0% (0)
They are mixed, with both good and bad effects0% (0)
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Who do you think should coordinate a complex hoarding case in a community?
industryA local hoarding task force0% (0)
Adult protective services or social services0% (0)
The cleanup provider0% (0)
A family member or trusted advocate0% (0)
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Which description best matches your connection to hoarding?
generalA family member or friend of someone who hoards0% (0)
A person who struggles with keeping things0% (0)
A landlord, manager, or neighbor0% (0)
A professional who works on these cases0% (0)
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What do you think people most misunderstand about hoarding?
generalThat it is a mental health condition, not laziness0% (0)
How much shame the person often feels0% (0)
How hidden hazards build up over time0% (0)
How long lasting change usually takes0% (0)
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A parent asks you to wait before a cleanup that a landlord is requiring. What would you do?
scenarioAsk the landlord for more time with a written plan0% (0)
Start with only the areas the landlord cited0% (0)
Bring in a therapist or caseworker to help0% (0)
Explain the deadline gently and proceed together0% (0)
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During sorting, you find an item you know your relative treasured but they say to discard it. What would you do?
scenarioRespect their decision without comment0% (0)
Ask once whether they are sure0% (0)
Set it aside quietly in case they change their mind0% (0)
Suggest taking a photo before letting it go0% (0)
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